I called this morning and was connected with Mr. Tom Fehr. This was my second year being enrolled in Medicare. Very little education on all of the different choices. Mr. Fehr, was patient, professional and courteous to my needs. Fully explained and asked what was important to me. A decision was made and I’m happy about the choice and grateful Mr. Fehr was the representative. Doris Vasrani

It was a delight to work with Kai Smalls to find new coverage. My insurance company discontinued offering my Advantage Plan in NH. In less than half an hour, Kai found and signed me up for an A+ carrier with one of the lowest prices available. He even found a $30/mo discount since I don’t live alone. I was sure this process was going to take hours — even days. I couldn’t be happier with this service. Thank you, Consumer Reports, for recommending Chapter.

My EXSPEARIANCE of explaining every thing was very understandable

I initially contacted Chapter's message line and received a call back within the same day. My agent, Cordell addressed all my questions, gathered personal information and recommended an appropriate plan for me. I appreciate the professional and knowledgeable service that Chapter provides. I will continue to do business with Chapter.